Reference

Our Terms & Conditions for Your Account

Before you open an account with 1xbetmovie, take a moment to read through these Terms & Conditions — they set out your rights, our obligations, and the rules…

Account Eligibility RulesUPI & Paytm Transaction TermsWithdrawal ConditionsAccount Suspension PolicyGoverning Law — India
1xbetmovie Our Terms & Conditions for Your Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Support Start a live chat session from any page on 1xbetmovie.com to ask about specific clauses, account-level restrictions, or how a particular term applies to your account activity.
Email Enquiries Write to our support address listed on the Contact page. Include your registered account ID and the specific clause number so our team can respond with precise, account-level clarification within 24 hours.
Help Centre Articles Our Help Centre contains plain-language explanations of the most-queried clauses — including UPI withdrawal conditions, account verification steps, and what happens when a transaction is disputed.
HOW WE HANDLE THIS

Account Security, Data and Your Rights

We handle account data, security, and your access rights with clear procedures that you can act on at any time. Here is how each area works in practice on 1xbetmovie.

Data Retention

We retain account data — including deposit history via UPI, Paytm, and PhonePe — for the period required by applicable law. You may request a summary of stored data by contacting support with your account ID.

Cookie Policy

Cookies track session state, preferred language, and last-visited lobby section. You can manage cookie preferences in your browser settings; disabling certain cookies may affect how Live Roulette and Bingo rooms load.

Account Security

Your account is protected by password hashing and two-step verification. Never share your login credentials. Any suspicious activity — including unrecognised PhonePe or Google Pay transactions — should be reported to support immediately.

Withdrawal Verification

Before processing a withdrawal to your UPI handle or Paytm wallet, we verify identity documents to comply with applicable financial regulations. This step typically completes within one business day after documents are submitted.

Requesting Term Changes

If you believe a clause is being applied incorrectly to your account, raise a formal dispute via email. Our compliance team will review the specific interaction log and respond in writing within five business days.

Account Closure Rights

You may request account closure at any time through live chat or email. Any pending balance will be settled to your registered UPI or Paytm account after identity checks clear, subject to these Terms & Conditions.

Frequently Asked Questions on Our Terms

These are the questions we receive most often about how our Terms & Conditions apply to accounts in India. Each answer reflects the current published version of the policy.

These terms apply to every person who registers an account on 1xbetmovie.com. Access is available where local law permits, and by completing registration you confirm that your use of the platform is lawful in your jurisdiction.

We aim to give reasonable notice of material changes by publishing an update date on this page. Continued account activity after a revision is posted counts as acceptance. For significant changes, we may also send an email to your registered address.

If your account is suspended under our terms, any verified account balance is held securely. You may raise a formal dispute via email; once the review concludes, eligible funds are returned to your UPI handle or Paytm wallet as appropriate.

Contact our support team by email with your account ID and a data-access request. We will compile your account history — including transaction records for UPI, PhonePe, and Paytm — and send it to your registered email within seven business days.

Yes. Game-round terms — covering void rounds, disconnection rulings, and payout calculation — are set out in the Game Rules section of our Help Centre. Those rules form part of these Terms & Conditions by reference.

The governing-law clause in these Terms specifies the applicable legal framework. Eligibility and enforceability depend on local law wherever you are located. Contact our compliance team for jurisdiction-specific questions about your account.

Send a written dispute to our support email, quoting the specific clause and your account ID. Our compliance team will review the relevant session or transaction logs and reply in writing within five business days of receiving your message.